Vehicle Gateway:
Fleet manager guide

Get all the latest info, from adding and assigning drivers to managing accounts.

Getting started

01

Add a vehicle

Once you’ve logged into the Fleet Dashboard, go to the Admin section to add a new vehicle.

02

Setup your driver’s
Vehicle Gateway

Assign the Vehicle Gateway and install it inside the vehicle you added in the previous step.

03

Create your driver’s profile

In the Admin section of the Fleet Dashboard, create a new driver profile so that drivers can connect and start using the Vehicle Gateway!

Helpful documents

There are no documents available at the moment, please check back later or refer to our support center for additional help.
There are no documents available for the selected language, please check back later or refer to our support center for additional help.

Understanding the LEDs

The Vehicle Gateway emits lights to communicate its status.

No GPS signal or mobile connection

Check cable connections

Updating firmware

Everything is working properly

Driver App is not connected

How can the Vehicle Gateway improve the safety & efficiency of your business?

Driver Safety

Benchmark every driver behavior against the broader Motive network to understand the accurate risk profile of your drivers.

GPS Tracking

Instantly track where your drivers, vehicles, equipment, and trailers are from anywhere on a mobile device or tablet.

ELD Compliance

Stay compliant using the #1 ELD trusted by more than 90,000 fleets.

Maintenance and Fuel

Keep vehicles on the road by predicting issues before they happen, and reduce operating costs through AI-powered insights.

Next Steps

Your Vehicle Gateway is installed… what’s next?

If you want to see additional information about how your drivers can use Motive, we’ve got your questions covered.

Installation Guide
Driver Guide

Troubleshooting

How to install and assign the Vehicle Gateway

To install the Vehicle Gateway, first make sure that your vehicle is turned off and the parking brake is engaged for safety. You should have received the correct cable for your vehicle…

Understanding the LED indicators on the Vehicle Gateway

The Vehicle Gateway has two LEDs that help customers understand if there is an issue with their device. Below you will find a list of LED statuses, along with their meaning and…

How to edit and assign the Vehicle Gateway

Fleet Admins have the option to edit a vehicle’s information and assign a Vehicle Gateway to any vehicle. The following steps outline how to complete these actions using the Motive…

Learn more about Motive

Look for the white label on your cable and download the corresponding instructions.

Discover the powerful new AI Dashcam

Pair our industry-leading AI Dashcam with your Vehicle Gateway to help lower costs and prevent accidents by up to 30%.

Tell me more

Need additional help? Feel free to reach out to us.

Call us at 1-855-434-3564 or email us at support@gomotive.com