Conditions on the road can change in an instant. A sudden storm rolls in. A driver is seriously fatigued. A customer calls to delay a delivery. Or a warning light appears on the vehicle.
In these time-sensitive moments, reaching a driver quickly and safely matters. Today, communication often depends on mobile phones, but drivers may miss calls, their phone battery may be dead, and they can’t answer safely while driving unless it’s hands-free.
Not being able to reach drivers quickly creates risky delays — for drivers, cargo, and the business.
That’s why we’re introducing live two-way calling, a new hands-free capability built into the Motive AI Dashcam Plus that lets managers and drivers communicate instantly — without drivers ever touching their mobile phone.
Instantly reach drivers without distracting them.
Managers can start a call directly from the Motive Dashboard or Fleet App, and the audio plays through the dash cam’s built-in speaker and microphones in the vehicle. Drivers can respond completely hands-free, allowing teams to address time-sensitive situations without creating distraction.
Soon, drivers will also be able to initiate calls themselves using a simple “Hey Motive” voice command, instantly connecting them to dispatch, safety managers, or maintenance teams when they need help.
The AI Dashcam Plus uses a built-in speaker and dual digital microphones powered by Qualcomm technology to reduce background noise, cancel echoes, and enhance speech. This ensures both sides can hear clearly, even in loud driving conditions.
Address time-sensitive issues the moment they happen.
Live two-way calling helps organizations respond to issues the moment they appear — instead of waiting until it’s too late.
For example, if a fatigue alert is detected, a safety manager can immediately check on the driver and recommend taking a break.
Sometimes the situation is external, like severe weather. When storms appear along a route, managers can quickly call the driver to warn them and recommend making a stop until conditions improve.
Communication also helps organizations stay flexible when plans change. If a customer delays a pickup or delivery, dispatch can quickly notify the driver and adjust the plan.
When a warning light appears on the vehicle dashboard, the driver can instantly contact their manager to decide whether to keep driving or get assistance.
Instead of guessing what to do next, drivers can quickly get the guidance they need.
A safer, smarter way to support drivers.
Live two-way calling is designed to help organizations act faster and provide drivers instant, hands-free support when it matters most.
And it’s just one part of what the new AI Dashcam Plus makes possible for Driver Safety and Fleet Management. With advanced AI capabilities like stereo vision and Automated License Plate Recognition, plus innovations like AI Voice Assistant and AI Automations, AI Dashcam Plus helps organizations see more, act faster, and prevent more accidents.Now available for trial, get a tour today to see live two-way calling in action and learn how Motive can protect your drivers and reduce risk.
