When a severe collision happens, every second counts. Fast emergency response can be the difference between life and death, especially if your driver is incapacitated in a remote area or transporting hazardous materials. In fact, 54% of fatal truck collisions occur in rural areas, and help can take up to 15 minutes to arrive.
In these critical situations, getting drivers immediate help is crucial. However, if there’s no one to see it, there’s no one to call in the collision. While Motive has always provided immediate collision alerts, fleets previously had no direct way to contact local first responders—a widespread issue in the industry.
That’s why Motive, in partnership with RapidSOS, developed First Responder—the first-of-its-kind solution to expedite emergency response for commercial vehicle drivers across the United States. With survival rates increasing by 13% for every minute first responders arrive faster, this feature gives you a priority line to emergency services and programmatically shares critical data. No more searching for local numbers or waiting on hold with non-emergency admin lines—drivers now receive life-saving help faster, reducing fatalities and severe injuries.
Get the fastest emergency response possible.
Immediate help starts with accurate collision detection. Motive’s industry-leading AI detects 99% of severe collisions and immediately uploads video of the incidents. Our Safety Team of 400+ experts then reviews the video in as little as 30 seconds to confirm the collision. Safety managers are alerted with critical video and telematics data.
In the event of a severe, life-threatening collision, Motive and RapidSOS accelerate the emergency response process by:
- Programmatically sharing life-saving data, including vehicle location, driver name, time of impact, make, model, and license plate, directly with first responders, ensuring the most effective resources are deployed quickly.
- Delivering a priority phone number that bypasses long wait times and connects directly with local emergency dispatchers. Available across the U.S., RapidSOS covers 99.99% of the population with access to over 21,000 first responder agencies.
- Providing live updates through the Motive Dashboard and Fleet App, giving your safety team real-time visibility that first responders are notified.
Throughout the process, you have the information you need to quickly get your drivers the help they need and reduce legal exposure.
“I cannot overstate the importance of a technology that initiates rapid emergency response,” said Jared Whitson, Director of Safety for the Bennett Family of Companies. “The preservation of life and the prevention of further injury is dependent on seconds, not minutes. Motive’s AI-powered collision detection and First Responder will bring an essential layer of safety to drivers and provide organizations with confidence that accurate information is provided to emergency services. This technology will set a new standard for the industry.”
Deploy the right emergency resources.
By programmatically sending life-saving data, Motive First Responder ensures that the most effective emergency services are deployed to provide higher-quality care at the scene:
- Accurate location: Precise latitude/longitude coordinates allow first responders to quickly locate the vehicle, even in busy traffic.
- Time of impact: Knowing when the collision happened helps first responders anticipate risks, such as potential fires.
- Make and model: Vehicle details inform extraction procedures, particularly for electric vehicles prone to fires or large tractor-trailers that require blockades.
- Driver identification: Safety managers can alert emergency medical services (EMS) to any health conditions.
- Vehicle identification: If hazardous materials are onboard, safety managers can notify dispatchers so fire departments can prepare accordingly.
A critical step toward achieving zero harm.
While Motive’s goal is zero harm and zero preventable accidents, the reality is that accidents do happen. First Responder is a critical step toward achieving zero harm and saving lives, transforming the way we support drivers when they need it most. Contact us to learn more about how Motive is raising the bar for Driver Safety.
