Landscaping and field service teams work within tight windows. Crews are spread across dozens of job sites. Trucks and people get reshuffled daily. Dispatchers spend the day on the phone just to keep everyone in sync. 

Teams that rely on manual processes spend their time chasing information instead of acting on it. Dispatch calls crews to ask where they are. After each job, managers piece together which drivers drove what truck and when. The same gap returns every season because no process closes them consistently. The only way to keep up is to add more people to coordinate all the work.

Motive estimates organizations lose $46 billion to preventable downtime, compliance violations, and idling, and 42% of surveyed organizations in Motive’s 2026 ROI Report name operational inefficiency, including excess admin work, a top concern. Field service teams report reclaiming an average of 24 hours a week in productivity after partnering with Motive.

Motive recently launched Agents, powered by Motive AI. Agents are AI workflows that watch your fleet data continuously and take action, such as alerting dispatch, notifying managers, or messaging drivers in the cab, when conditions you define are met. Agents can help crews arrive prepared, fix problems early, and scale without adding headcount.

Today, you define the conditions and the actions once, and Agents handle the rest. When enabled, Agents can watch your operations continuously and act the moment something meets your criteria. They can help reach the right person through email, SMS, or app alerts, and reach drivers directly through in-cab voice messages. Later this year, Agents will also be able to reach drivers through voice agent outreach on AI Dashcam Plus.

And that’s just the starting point. Early next year, you’ll be able to start from the goal itself. Describe an outcome in plain language, such as more on-time jobs, safer crews, or lower labor costs, and let Agents determine the path. You’ll also be able to choose from a library of Motive-built Agents that are ready to run with no configuration required.

Set up Agents in minutes and get hours back for your team.

Your dispatchers and field managers are spending their week updating ETAs, calling customers back, and chasing techs to confirm a job was actually completed. It’s manual work that doesn’t scale as your fleet and jobs grow.

Whether you run five trucks or five hundred, choose the starting point that works best for your team:

  • Start from a prebuilt template for idling, fault codes, fatigue, and more, then tailor it to your workflow.
  • Combine multiple triggers and actions into a single Agent, so one setup does the work of several separate workflows.
  • Describe the workflow in your own words and let AI turn it into triggers and actions. No technical expertise is required. Coming early 2027
  • Set an outcome, such as more on-time jobs, and let Agents work across your organization to get there. Coming early 2027
  • Access a library of Motive-built Agents for every part of your operation, ready to run with no configuration required. Coming early 2027

Whether you define the workflow or just the outcome, your team can focus on the result, not the process.

Keep crews safe and jobs moving, with less manager involvement.

Crews lose time and take on avoidable risk when they arrive without knowing where to park or what equipment they need. Dispatchers and managers also spend valuable time briefing crews, tracking arrivals, and sharing updates across multiple jobs.

Agents can help organizations reduce delays and safety risks while keeping dispatchers and managers informed by:

  • Alerting managers when a job is complete or the crew is running behind, so they can update customers or shift resources.
  • Briefing Drivers on weather and safety conditions on route and at the jobsite to keep crews safe and prepared.
  • Having Atlas provide drivers with gear requirements before they arrive so crews can start work right away.

Preparing crews before they arrive gets work started sooner, keeps drivers safer on site, and reduces the manual coordination required from dispatchers and managers.

Match every trip to the right driver, even when crews and trucks change daily.

When drivers share vehicles or crews change often, trips can go unattributed, risky driving can go uncoached, and hours and labor costs can be assigned to the wrong driver or job. Managers are left piecing together who drove what after the fact.

Starting in 2027, Motive Agents will be able to help organizations identify the driver for every trip and act on that information, allowing organizations to:

  • Have Atlas prompt drivers to sign in when they start driving, and remind them if they forget, so every trip is matched to the right driver.
  • Eliminate unassigned trips and the manual guesswork that comes with shared vehicles and changing crews.
  • Coach the driver responsible for risky behavior, instead of spending time figuring out who was behind the wheel.

Identifying the driver in the moment saves managers time, improves coaching, and keeps driver records accurate.

Smarter crews start with Agents.

Agents turn the operational data you already have into action. Your team spends less time chasing updates and starts preventing the issues behind them, so more jobs get done on time, season after season. Today, you define the workflow, and soon you’ll define the outcome.

Agents are available today. Stop by the Motive booth at NALP Elevate or talk to your Motive representative to get started.