ARL Transport LLC is a trusted name in the intermodal and drayage industry, and a recognized Independent Agent-operated and Independent Business Entity-driven company. With more than 42 terminal locations serving domestic rail and ocean ports in the U.S. and Canada, ARL Transport LLC’s broad and diverse capabilities encompass dry vans, flatbeds, project freight, warehousing, equipment rentals, and dedicated permits.
ARL Transport previously collaborated with another ELD provider who failed to provide the required level of support that ARL expected. A failure to return support calls proved to be the tipping point for ARL. This is when the company started exploring different options and found Motive to be the best ELD provider for its requirements.
After choosing Motive ELDs, the IT Director of ARL Transport, Tom Lioi expresses his relief by saying, “The Motive support team was a great partner in our implementation. They even called me back to make sure that everything was working, which is a huge difference from what we have been dealing with in the past from our last vendor. My Owner-Operators were so happy that we went with the Motive ELD.”
Ease of use topped the list for ELD features
IT Director Tom Lioi and Logs and IFTA Professional Ben Bonasso involved ARL owner-operators and asked what they wanted out of the ELD solutions.
The #1 response that they got was “ease of use”.
Plus, several owner-operators informed ARL that they were already using the Motive Electronic Logbook App for Android and iOS because of its usability. This is when the company decided to research more about Motive and found it to be a perfect match for their company’s requirements.
The number one focus for Motive has always been to provide an ELD solution that our customers want. We always look into our customers’ feedback and implement features accordingly.
This unique approach of having a customer-focused engineering roadmap impressed ARL Transport.
Tom Lioi said, “If it is not in Motive, they are listening and willing to make changes. Several of our ideas have already been implemented.”
Try Motive’s fleet management product suite for yourself
Motive’s mission is to improve the efficiency and profitability of the United State’s physical economy. And we’ll continue improving our products by adding new features based on what our customers want.
The Motive ELD solution is packed with useful fleet management features, such as idle-time tracking, GPS tracking, driver scorecards, messaging, vehicle diagnostics, log auditing, and IFTA fuel tax reporting.
Request a free ELD demo today to see Motive in action.
Call 844-325-9230 if you have any questions.