For the fourth consecutive quarter, Motive has earned the top spot for customer satisfaction across all G2 Fleet Management Grid® Reports — Enterprise, Mid-Market, and Small-Business. We’ve also claimed the highest scores overall in each Report for Spring 2025. 

  • #1 in Customer Satisfaction
    #1 Enterprise Grid® Report
  • #1 Mid-Market Grid® Report
  • #1 Small-Business Grid® Report
  • #1 Momentum Grid® Report

G2’s Grid® Reports are based on verified user feedback and independently collected metrics, such as satisfaction scores, implementation speed, and feature ratings.

This recognition wouldn’t be possible without our incredible customers. With five #1 rankings in G2’s Spring 2025 Reports, we’re grateful to G2, the world’s largest and most trusted software marketplace, for amplifying their voices.

Why this matters — and why now

Earning the #1 spot across all segments is a reflection of the trust our customers place in us and the real-world impact they’re achieving with the industry’s most reliable AI.

We’ve invested in building the most advanced AI to help fleets solve more critical problems — because when safety, efficiency, and profitability are on the line, guesswork isn’t an option. Our technology is trained on the largest dataset in the industry. It’s continuously refined to deliver faster insights when they matter most.

“The overall ease of use, along with great customer support,makes Motive stand out.” — Customer in Logistics & Supply Chain

#1 in the Enterprise Grid® Report and #1 in Enterprise Customer Satisfaction

Our customers are transforming the way they manage safety and operations — with Motive leading the way in digital transformation for high-stakes industries. In industries such as transportation, logistics, construction, field service, and oil and gas, our AI-powered platform is delivering real results — from safer roads and more productive drivers to optimized operations and stronger financial control.

We outperform the competition not just in breadth of features — but in accuracy, speed, and usability. That’s how we help enterprise fleets reduce risk, improve margins, and stay ahead in a rapidly evolving economy.

“Accuracy is key for us and Motive provides this. The audio feedback in the vehicles is very useful in helping our drivers stay compliant with our safety rules. We have used the video playback feature successfully in combatting legal actions against our company and drivers. That alone pays back dividends. We have used other providers in the past and remain confident Motive will continue to meet our needs well into the future.” – Customer in Specialty Road Maintenance

Smarter safety, powered by AI

According to G2’s Enterprise Grid® Report for Fleet Management | Spring 2025, Motive leads the industry in helping fleets reduce risk and prevent incidents. Our driver behavior and safety scoring tools are rated higher than Samsara, and our incident detection earns a higher satisfaction score as well.

When it comes to preventive maintenance and analytics, the difference is even more clear — Motive scores more than 27% higher than Lytx in preventive maintenance and more than 28% higher in both field management and maintenance capabilities. That’s the power of accurate AI and actionable insights.

Efficiency that scales with you

In the same G2 Enterprise report, Motive customers rated us nearly 14% higher than Lytx for vehicle tracking and more than 21% higher for vehicle performance — because operational efficiency isn’t optional when you’re managing complex fleets at scale.

More uptime, less guesswork

Smart scheduling, efficient routing, and reliable delivery tracking can make or break your bottom line. That’s why it matters that, in the Spring 2025 Enterprise report, Motive customers on G2 rated us:

  • 15.6% higher than Lytx for route optimization
  • 4.2% higher than Samsara and 7.1% higher than Lytx for proof of delivery

Fewer surprises and better tools mean more uptime — and more profit.

 “I like how Motive has an easy-to-use interface when creating dispatches for my drivers. It’s fast, simple, and accurate.” — Customer in Food Production

Time to value: Built for impact from day one

In this industry, time isn’t just money — it’s safety, reliability, and peace of mind. Gone are the days of long onboarding. No months of uncertainty. Motive has immediate insights, faster decisions, and real impact you can see and feel.

Our customers go live nearly one month faster than Samsara — and a full 1.5 months faster than Lytx. More importantly, they start seeing ROI in just six months — 40% faster than Samsara and over 60% faster than Lytx.

With Motive, customers spend less time waiting and more time improving safety, optimizing fuel, and driving results — all within months, not years.

“The quick plug and play of all of the devices has been great for any technician to install and troubleshoot, and the sales and customer success teams have been helpful in identifying the next steps for our company with Motive.” – Customer in Trucking & Transportation

#1 in the Mid-Market Grid® Report and #1 in Mid-Market Customer Satisfaction

With a near-perfect satisfaction score of 98, Motive continues to lead mid-market customers — delivering intuitive tools, flexible solutions, and fast ROI.

In the Mid-Market Grid® Report for Fleet Management, customers rate Motive:

  • 10% higher than Lytx for vehicle tracking
  • 25% higher than Lytx for fuel management
  • 22% higher than Lytx for maintenance
  • 31% higher than Lytx  for offline access
  • And 6% higher than Lytx in onboarding experience

“Motive creates better and safer drivers. This helps us manage, see, and coach drivers we have had for either 1 month or drivers we have had for 10 years. Motive is also used to keep track of truck data and as a safety backup for accidents… We have record of it, thanks to Motive.” — Customer in Food Production

#1 in the Small-Business Grid® Report and #1 in Small-Business Customer Satisfaction

#1 in the Momentum Grid® Report

Motive’s #1 Momentum ranking is proof that our platform is gaining traction fast — outpacing competitors in customer growth, employee expansion, and online visibility.

The Momentum Grid® evaluates products based on user satisfaction, online presence, and employee growth to identify the fastest-rising stars in the market.

“What has truly convinced our company to adopt this product is the ability to have everything in one comprehensive application — from maintenance and dash cams to reporting. It’s incredible to have a single, reliable source of truth for all our operations. Equally impressive has been the exceptional customer support.” — Customer in Transportation/Trucking/Railroad

Built for the physical economy. Trusted by every industry.

Motive is proud to support the people and businesses that keep the world moving. Our AI-powered platform helps companies optimize safety, compliance, and fuel efficiency at scale.

We’re grateful to every customer who has shared a review, tested a beta feature, or told us what’s working (and what’s not). Our customers are the reason we’re #1 — and we’ll never stop building with them and for them.

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