Asset Gateway Mini:
Installation and support

The most up-to-date information about your Asset Gateway Mini.

Getting started


Get fleet admin credentials

If you’re managing the entire Asset Gateway Mini installation process, you’ll need to be set up as a fleet admin in your company’s Motive Fleet Dashboard. An existing fleet admin can help you attain these credentials.


Download the Motive Fleet App

Log in with your fleet admin credentials.

Note: If you do not have access to the Motive Fleet App, skip to Step 4.


Go to the Devices tab

Follow the in-app instructions that guide you through installing your Asset Gateway Mini. 


Log into the Fleet Dashboard

Use your fleet admin credentials when logging in.


Select an asset

Either add a new asset or edit an existing asset from the Assets tab of the sidebar menu.


Assign your Asset Gateway Mini

Use the serial number (printed on the back of the device) to assign your Asset Gateway Mini to the chosen asset.


Install your Asset Gateway Mini

Choose your preferred setup, battery-powered or cable-powered, and follow the corresponding directions for installation.


View your asset live on Fleet View

Your new Asset Gateway Mini will be activated and taking software updates. Once the Asset Gateway Mini is fully set up, you’ll be able to track your asset on both the Motive Fleet App and Motive Fleet Dashboard.

Installation support articles

Choose your preferred setup to view the relevant instructions.

Battery powered

Install the Asset Gateway Mini in less than 10 minutes on unpowered assets. No cables are needed for this setup.

View article
Cable powered

Install the Asset Gateway Mini using the three-wire cable to connect to the asset’s power source.

View article

Understanding LED behavior

Under normal operations, the LED will not fash until the reset button is pressed.

Blinking blue

Device is setting up.

Solid blue

Device is working properly.

Solid yellow

Device has poor LTE connectivity.

Solid red

Device has a low battery.

Blinking white

Device is performing a firmware update.

Getting familiar with the Asset Gateway Mini

Variable check-in rate

Installed as a battery-powered device, the Asset Gateway Mini has a default check-in rate of 12 hours. Check-in rates can change to more frequent or less frequent depending on your needs.

Long-lasting battery

Asset Gateway Mini is designed with battery life in mind. With our power management system, on 2 pings a day, our device is expected to last at least 5 years under normal circumstances.

Idling, utilization, and engine hours

Installed as a cabled device with an ignition signal, the Asset Gateway Mini tracks when an asset is moving, stationary, and idling in the asset trip history. Asset utilization and engine hours can be accessed in reports.


How to activate my Asset Gateway Mini

In order to turn on your Asset Gateway Mini, you have to press the pinhole button on the side of the device. Follow the link below to see how to do that.

Learn more

Installation completed, but I don’t see a location

If you’ve already assigned and installed your Asset Gateway Mini, but no location is showing up on your dashboard after 24 hours, follow these troubleshooting steps.

Learn more

How to change the number of check-ins a day

If you want to have more frequent or less frequent check-ins, you’ll be able to change those settings in our Asset Profile page. Follow these steps to learn how.

Learn more

Discover the power of Motive

Need additional help? Feel free to reach out to us.

Call us at 1-855-434-3564 or email us at