CUSTOMER CASE STUDY

Challenge

Before adopting Motive, Autotransportes Pilot operated with limited visibility and largely reactive safety processes. Drivers worked independently with little feedback, making it difficult to identify risky behaviors or prevent incidents from happening. Leadership recognized that to scale safely, they needed better tools to understand and manage on-the-road risks.

Solution

Pilot chose Motive for its adaptability, cutting-edge AI, and true partnership approach. “We researched the team, their philosophy, and knew we were aligning with a high-quality partner,” said CEO Gerardo Jiménez.

With Motive’s AI Dashcams, Pilot gained real-time visibility into driver behavior—spotting fatigue, distractions, and lane deviations before they led to accidents. The technology enabled immediate feedback loops, allowing the safety team to take preventive and corrective action. “You can’t prevent what you can’t see,” said Jiménez. “Now we can act before anything happens.”

Implementation was rolled out in phases to accommodate trucks in circulation, a process made easier through close collaboration with Motive’s technical and customer teams.

Results

With Motive fully deployed across its 475-truck fleet, Pilot now has end-to-end operational visibility. The shift has transformed how the company manages safety, moving from a reactive approach to a proactive one grounded in real-time insights. 

Here are some of the most meaningful improvements Pilot has seen with Motive:

Full operational visibility across a 475+ truck fleet

A significant drop in incidents thanks to early detection and coaching

Driver behavior improvements, leading to safer roads and fewer risks

Strengthened customer trust, backed by a safety-first culture and proven technology

Pilot has always prioritized innovation. With Motive, that commitment now extends to every mile on the road. By embracing AI-powered safety and real-time visibility, the company is protecting its drivers and delivering stronger, more reliable customer service.

The testimonials, statements, and opinions presented on this webpage reflect the real-life experiences of individuals and/or companies who have used our products and/or services. Individual results may vary and past performance is not a guarantee of future results. The testimonials presented on this webpage were voluntarily provided and not paid.