Driving can be unpredictable, and unexpected challenges can arise for commercial drivers throughout the year. Wet roads, reduced visibility, and increased traffic congestion can lead to accidents, breakdowns, and costly delays. According to Grand View Research, the commercial vehicle sector is expected to grow substantially through 2030 fueled by the surge in e-commerce and the increasing demand for efficient logistics. As the volume of goods transported rises, so does the number of commercial vehicles on the road. This increased traffic, coupled with the often demanding conditions of long-haul journeys, time constraints, and inclement weather, elevates the risk of breakdowns and accidents. To mitigate these challenges and ensure operational continuity, reliable roadside assistance becomes essential for commercial fleets.

The impact of unpredictable driving conditions  on commercial fleets

  • Increased roadside emergencies: Unexpected events such as flat tires, battery failures, and engine issues can occur at any time of year, but are especially prevalent during the winter months.
  • Supply chain disruptions: Accidents and breakdowns can delay deliveries and disrupt supply chains, impacting both businesses and consumers.
  • Driver fatigue and stress: Long hours, adverse weather, and increased traffic can contribute to driver fatigue and stress, increasing the risk of accidents.

Why Roadside Assistance is crucial

Every minute a commercial vehicle is sidelined due to a breakdown, your fleet’s efficiency and profitability take a hit. Motive is committed to maximizing the safety of your drivers and fleet, minimizing downtime, and getting drivers back on the road safely and back to business quickly. With that, we’re proud to bring you a new service that does just that. Motive Roadside Assistance, powered by the National Automobile Club (NAC), provides 24/7/365 on-the-road support, ensuring your drivers are never stranded wherever their work takes them.

Motive customers will have access to Roadside Assistance beginning December 16th, 2024.

The benefits of Motive Roadside Assistance

  • Fast, reliable service: Request roadside assistance directly from the Motive Driver App. The average NAC call answer time is under 20 seconds, and service providers typically arrive within 60 minutes.
  • Extensive coverage: With nationwide coverage across the US and Canada, Motive can support your drivers wherever they go. 
  • Cost savings: Motive customers can save up to 20% on roadside assistance costs. Motive Card customers can save an additional 5% when using their Motive Card to pay for service.
  • No hidden fees: Pay for the service you use, when you use it. No monthly fees or hidden costs. 
  • Enhanced safety: Quick response times and reliable service help keep your drivers safe, especially during adverse weather conditions and heavy traffic.
  • Improved driver satisfaction: Knowing your drivers have added support out on the road can reduce driver stress and boost morale.

Peace of mind during challenging times

By tapping into Motive Roadside Assistance, you’re safeguarding your fleet, reducing costs, and improving driver satisfaction. Don’t let unpredictable conditions derail your operations. Motive has you covered with our market-leading AI Dashcam, AI Ominicam, real-time vehicle telematics, First Responder service, and now Motive Roadside Assistance. 

When slippery roads, reduced visibility, and increased congestion keep your drivers on high alert, Motive is your crucial safety net, providing peace of mind and helping improve productivity and profitability.

With Motive Roadside Assistance, you can stay focused on the future of your fleet.