When a collision occurs, safety managers face a complex and often stressful recovery process. Ensuring your driver’s safety is your top priority, followed by gathering crucial data to reconstruct events, determine liability, and handle legal and insurance claims. Video evidence is essential — but many legacy camera systems stop recording if power is lost or suffer from reliability issues, leading to lost footage and reduced likelihood of exoneration.

The Motive AI Dashcam is built to capture and preserve every detail, empowering you to understand what happened and respond quickly. Here’s how.

1. Continuous recording with built-in battery backup

Collisions can often disrupt a vehicle’s power supply by 1) impacting the vehicle’s battery or 2) damaging the electrical system, cutting power to the Motive Vehicle Gateway and AI Dashcam. Power to these devices can also be lost if 3) the cable connecting the Vehicle Gateway to the vehicle’s diagnostic port or 4) the cable linking the Vehicle Gateway and AI Dashcam is severed. Each of these scenarios puts critical footage at risk.

To prevent data loss, the Vehicle Gateway and AI Dashcam feature industrial-grade battery backups, ensuring continuous recording and automatic cloud upload of footage if power is lost, preserving a complete sequence of events.

2. Collision video uploaded in seconds

Motive prioritizes any event that could be a potential collision and uploads dash cam video within seconds, placing it at the front of the review queue for the Motive Safety Team. Our 400+ safety experts quickly review the footage to confirm the collision, and you get immediate alerts with critical video and telematics data.

3. Footage recovery support for damaged dash cams

In rare cases where the dash cam is severely damaged, you can overnight the device to Motive’s engineering team for immediate assistance in extracting the footage.

In a severe collision involving one of their drivers, a major uniform supplier fleet faced a challenging situation. The AI Dashcam was badly damaged, and the cable to the Vehicle Gateway was completely severed, preventing the video from uploading automatically. However, thanks to Motive’s backup battery, the camera continued recording the footage. The next day, Motive’s field technician retrieved the unit, which was still attached to the windshield in the rear of the vehicle, and sent it via secure overnight mail to Motive’s Engineering Lab in Buffalo, New York. There, the tech team repaired the connection and manually extracted the footage. This preserved footage was invaluable for understanding the incident and supporting the fleet’s case.

4. Over 100 potential collisions reviewed for each true accident

Our collision detection algorithms are designed to minimize false negatives — cases where the system fails to detect a collision that actually happened. To ensure that no critical collision is missed, our team evaluates more than 100 potential collisions for every real accident. You only see the real collisions — just 1% of what the team reviews. With Motive, 99% of high-severity collisions are proactively identified and uploaded in seconds. No other vendor can deliver this.

Motive: Capturing the whole story

With Motive, you get a complete collision management solution. In addition to instant alerts and video, Motive provides detailed collision reports that you can readily share with insurance providers. You can also share videos with drivers for roadside exoneration, and in the event of a severe collision, we connect you directly with first responders to get life-saving help to your drivers faster.


Take a tour today to see how Motive’s Driver Safety solution can protect your business.