Wondering how you’re supposed to handle ELD malfunctions? Get step-by-step instructions according to the FMCSA for what to do during an ELD malfunction.
What can I do if my ELD malfunctions?
Here’s the step-by-step process of what you should do according to the FMCSA. Per CFR §395.34, if you experience an ELD malfunction that affects your ability to accurately keep your RODS, you should:
- Note the malfunction of the ELD and provide written notice of the malfunction to the motor carrier within 24 hours.
- Reconstruct your logs for the current day, including the last seven days (excluding days you already possess the record or if it’s retrievable from the ELD).
- Continue preparing handwritten logs until your ELD starts working again. However, you can’t manually record Hours of Service (HOS) on a paper log for more than eight days after the malfunction.
The FMCSA also recommends that drivers perform a simple reboot of the ELD to ensure that the device is ready to receive data as soon as the ECM connection sends it.
If the carrier is unable to repair, replace, or service the malfunctioning ELD within eight days, the carrier must file an extension request within five days of being aware of the ELD malfunction.