Reactive maintenance

Glossary / Fleet maintenance / Reactive maintenance

Reactive maintenance is a term used in the trucking industry to refer to the repair or replacement of a truck or its parts after a failure has occurred. In other words, it is a type of maintenance that is performed in response to a problem rather than as a preventive measure.

The reactive maintenance approach may be practical in situations where trucks are not expected to experience frequent breakdowns. However, in a context where trucks are frequently used, reactive maintenance can be costly and disruptive to the operations of a trucking company. This is because reactive maintenance often involves unscheduled downtime, which can lead to delays in delivering goods or services to customers.

Reactive maintenance can also result in higher costs for repairs and replacement parts. This is because in many cases, a small problem that could have been easily repaired with preventive maintenance may escalate into a major issue that requires more time and resources to fix.

To avoid the negative impacts of reactive maintenance, trucking companies often adopt a
proactive maintenance approach. This means that trucks are regularly inspected, maintained, and repaired before problems occur. Preventive maintenance can help to reduce downtime, lower repair costs, and increase the lifespan of trucks.

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Frequently Asked Questions

Reactive maintenance is a strategy of fixing equipment or machinery after it has broken down or malfunctioned. An example of reactive maintenance is when a fleet vehicle breaks down before a mechanic is contacted.

This approach can lead to increased downtime and higher repair costs compared to
proactive maintenance, which involves regular inspections and preventative measures to address potential issues before they become major problems.

Reactive maintenance is managed by addressing repairs and maintenance issues as they arise. To effectively manage reactive maintenance, it is important to have a well-defined process in place that includes promptly responding to maintenance requests, prioritizing urgent repairs, ensuring the availability of necessary resources and parts, and documenting the maintenance activities for future reference and analysis. Regular monitoring and analysis of reactive maintenance can help identify trends and patterns to minimize unplanned downtime.

To save on repairs and prevent downtime, consider adopting a
preventive fleet maintenance approach.

The term “breakdown maintenance” is often used synonymously with “reactive maintenance.” This type of maintenance is performed in response to a sudden equipment failure or malfunction. The goal of reactive maintenance is to restore the equipment to its normal operating condition as quickly as possible, rather than performing preventive maintenance or regularly scheduled repairs.