QFS Transportation sees big savings and driver growth with Motive.

Challenge

With a large fleet to manage, QFS Transportation was looking for a better way to improve efficiency without adding administrative headcount. After trying a different ELD provider, QFS found the solution wasn’t cost-effective and was difficult for drivers, who had to find out how to purchase their own compatible ELD hardware.

Without an easy solution for drivers, QFS was dealing with a lackluster driver retention rate and a higher-than-desirable number of HOS violations. The company needed a solution that was cost-friendly, easy to use, and reliable in order to improve efficiency, HOS violation rates, and driver retention.

Solution

By helping grow the company’s fleet and providing cost-effective hardware and fleet management software, Motive has made a big impact on QFS Transportation’s success.  Lexi Cavaliere, Fleet Administrator at QFS says, “Motive has 100% empowered drivers to work more efficiently and independently. They love the way the app looks and tell me all the time it’s a lot easier to use than other tools they’ve tried. The best part is, when they want me to change the way the app looks to make it more efficient for their everyday use, I can!” 

On top of improving the driver and agent experience, QFS Transportation also wanted to work on decreasing HOS and safety violations, turning to Motive’s advanced driver monitoring and coaching capabilities. “Drivers know the ELD is recording their drive time at all times so when an incident happens, they’ll call me to address it right away.”

Results

Using Motive’s powerful, user-friendly fleet management software along with its commitment to excellence, QFS Transportation was able to decrease costs, improve driver retention, and lower HOS violations.

“We’ve saved at least $140,000 annually bringing on Motive, which replaced the need for a night-shift employee to manage dispatch operations,” says Lexi. “We’ve also saved in HOS violations, which are down about 40%,” she continues. On top of saving money for commercial fleet companies, Motive is a tool drivers want to use, which has been huge for QFS Transportation. “In the past three years, we’ve grown from 100 to around 450 ELD and app drivers, and more drivers are switching from paper logs to using the app every other week. That’s 100% due to Motive,” Lexi explains.