Dispatchers are the unsung heroes who keep fleets moving, ensuring businesses operate profitably and customers receive what they need when they need it. To achieve this, dispatchers need immediate access to critical information to optimize the use of drivers, vehicles, and assets. They must plan effectively, respond swiftly to new load opportunities, and communicate essential information to drivers for timely action.
However, reality is often far from ideal. Dispatchers frequently juggle paper-based systems and phone calls, striving to manage information spread across multiple platforms. They make decisions with incomplete data, hoping drivers can remember instructions and adjust routes on the fly. Meanwhile, customer inquiries flood in, and dispatchers may lack the information to provide accurate updates. Company leaders demand improvements, but with so many variables to track, finding effective fleet dispatch solutions is challenging.
Enter Motive Dispatch
Motive Dispatch is here to transform this landscape. By efficiently creating and managing dispatches with integrated real-time and historic tracking and telematics, Motive Dispatch empowers dispatchers to streamline their operations and enhance their decision-making capabilities.
Real customer impact
Motive Dispatch delivers immediate value to businesses with fleets. One of our satisfied customers shared, “We’ve eliminated a week’s worth of time every month spent running around trying to find information. I have complete visibility into my operations with Motive Dispatch.” This powerful testimony underscores the significant time savings and operational transparency that Motive Dispatch delivers.
How it works
Create plans, assignments, and dispatches
Motive Dispatch simplifies the planning process by enabling dispatchers to create plans, assignments, and dispatches with ease. This can save up to 21% of the time typically spent on planning and scheduling—equivalent to 8.3 hours saved weekly. With route planning and map views, dispatchers can streamline daily operations with automated scheduling and real-time updates, generating higher efficiency per dispatcher for both drivers and vehicles.
Advanced tracking and visibility
With fleet view capabilities, dispatchers gain advanced tracking and visibility, producing automated arrival and departure times for quicker, more accurate updates to customers. The Motive Asset Gateways ensure that the right trailers and equipment reach the right destinations, while traffic and weather information is incorporated for more accurate ETAs. Geofencing further enhances operations by providing alerts and delivery confirmation.
Mobile workflow for drivers
Motive Dispatch provides drivers with clear, easy-to-follow information on route assignments and updates, enhancing communication and reducing paperwork. Motive’s Driver App provides a step-by-step workflow with document scanning and auto arrival/departure.
Integrated messaging between drivers and dispatchers improves coordination, while easy photo uploads and form completions minimize administrative tasks. This results in more predictable and manageable schedules.
Detailed insights on routes and operations
Motive Dispatch offers detailed insights into overall operational performance, helping dispatchers optimize fleet utilization. The system enhances the ability to track and resolve issues promptly, reducing operational costs through improved route planning. When combined with the AI Dashcam, dispatchers gain comprehensive visibility with images during and after routes, ensuring accountability and further enhancing operational efficiency.
TMS integration
Fleets that use third-party Transportation Management Systems (TMS) benefit from Motive’s advanced tracking, visibility, and mobile workflows. The Motive App Marketplace offers a customizable, two-way integration. Together with the TMS and Motive, operators can track, share ETA, and generate alerts on dispatch status. They can also capture fuel and location data from Motive to produce IFTA reports.
The Motive Difference
Motive Dispatch is more than just a dispatch management tool—it’s a comprehensive solution designed to optimize every aspect of fleet management. By integrating advanced technologies and providing real-time, actionable insights, Motive Dispatch helps dispatchers make informed decisions quickly and effectively, improving both operational efficiency and customer satisfaction.
Experience the transformative power of Motive Dispatch and take your fleet management to the next level. Join the ranks of satisfied customers who have seen tangible improvements in their operations, and discover how Motive Dispatch can help you streamline processes, reduce costs, and enhance overall performance.
