Motive customers achieve ROI within 6 months — 40% faster than Samsara and nearly 65% faster than Lytx.

“Choosing Motive is the best decision we’ve ever made for our fleet.”

That’s just one of the more than 1,000 recent Motive customer reviews on G2. We’re proud of the value we deliver for our customers and especially proud today that they have helped us achieve an extraordinary milestone. 

For the third quarter in a row, Motive has secured the highest customer satisfaction score in G2’s Fleet Management category reports. 

This achievement is a testament to the trust our customers have placed in us, and it fuels our drive to constantly evolve and improve our platform to address their most pressing challenges. In addition to achieving the highest satisfaction score within all Fleet Management reports, Motive is named #1 on the Mid-Market Grid® Report for Fleet Management, #1 on the Small-Business Grid® Report for Fleet Management, and #1 on the Momentum Grid® Report for Fleet Management thanks to our incredible growth in reviews, employees, and social traffic.

Thank you to our customers

First and foremost, we want to extend our heartfelt gratitude to our customers. This winter alone, 99% of our reviews were rated 4 or 5 stars. As one of our customers in the trucking and transportation industry shared:

“Motive is instrumental in helping us manage our fleet effectively. Their platform simplifies DOT compliance, enhances operational efficiency, and reduces safety risks by providing proactive monitoring of driver behavior.”

That’s exactly what we’re going for, and we couldn’t have done it without you.

Highest satisfaction score in all fleet management reports

Across Enterprise, Mid-Market, and SMB categories, Motive’s customer satisfaction scores outshine the competition:

  • For Enterprise sized customers: Motive leads with a satisfaction score 4% higher than Samsara, 56% higher than Lytx and 200% higher than Verizon Connect.
  • For Mid-Market sized customers: Motive achieves an incredible score of 98, 11% higher than Samsara, 69% higher than Lytx, and 1300% higher than Verizon Connect. 
  • For SMB sized customers : Motive shines with a score of 97, 11% higher than Samsara, 870% higher than Lytx, and 4750% higher than Verizon Connect. 

The high satisfaction score illustrates the unmatched value customers get from Motive. With Motive’s track record of helping businesses with physical operations consistently meet their safety, productivity, and profitability goals, our customers know they’re partnering with the best. 

Why customers chose Motive

  • “Motive helps us improve compliance and safety. We switched from Samsara, and it has been a positive change.”
  • “I like the reliability of Motive devices compared to what we previously used, Samsara.”
  • “Compared to Samsara, the tracking features are much more comprehensive and can be integrated seamlessly with our TMS.”
  • “We transitioned from Samsara years ago, and Motive has continuously improved their offerings, keeping us satisfied.”
  • “I have seen what some of the other competitors (such as Samsara) have to offer for customer support, and there is no comparison between the customer service Motive offers and the support the competition offers.”
  • “Verizon was just a horrible system all around. Hard to use, features were not great, and customer support was lacking. Motive is very user friendly for the office people and also for the driver. The video feature is really helpful when looking into certain instances, the proof is right there.”

Key features that drive Motive’s high satisfaction score

Motive’s innovative features set us apart, driving efficiency, safety, and ROI for fleets of all sizes. Within the G2 Fleet Management reports, we lead in core functionalities for our customers of all fleet sizes:

  • Driver behavior monitoring: Motive leads with 91% satisfaction, outperforming Samsara (87%).
    • “The real-time GPS tracking and comprehensive fleet visibility, it has greatly improved our ability to monitor vehicle locations, routes. Motive’s platform has streamlined our operations, improved driver safety, and enabled data-driven decision-making.”
  • Automatic incident detection: Motive leads with 86% satisfaction, ahead of Samsara (84%).
    • “Motive has accurate event detection. In a side-by-side, Motive detected 30 events and Samsara detected 3 on the same trip.”
  • Safety scores: Motive leads with 90% satisfaction, ahead of Samsara (86%).
  • Automated footage upload: Motive leads with 87% satisfaction, ahead of Samsara (85%).
    • “ Since implementation we have already had 3 drivers show the video to the officer and this led to the officer notating their review of the video.”
  • Preventive maintenance: Motive leads with 83% satisfaction, leaving Lytx behind at (63%).
    • “It is allowing us to better monitor preventive and scheduled maintenance, improving our fleet’s reliability.”​
  • Fuel management: Motive leads with 81% satisfaction, compared to Lytx (57%).

Our customers on G2 see results faster

At Motive, we know that every minute (and every dollar) matters when managing a fleet. Time is critical. Motive ensures that you’re up and running as fast as possible to continue growing your business.

“I never worry a driver will be sitting on the road waiting while some tech issue is being fixed. Motive understands miles and time are money, and if the driver is stuck waiting on them, they are costing them money.”

  • Implementation Timeline: On average, Motive customers on G2 state installations are complete in less than 3 months, significantly faster than Samsara (3.7 months) and Lytx (4.2 months).
  • Fastest ROI: On average, Motive customers on G2 say they achieve their initial investment within a 6-month period — 40% faster than Samsara and nearly 65% faster than Lytx.

For Motive customers, faster implementation and ROI mean less downtime, smoother operations, and more savings. 

  • “The platform’s efficiency has cut our fuel costs drastically and improved our overall safety record. The investment paid for itself in no time.”
  • “The implementation process was quick and painless, and the results were immediate. We’re saving time and money, and our drivers feel safer than ever.”
  • “I switched my fleet over to Motive over a couple of years now, and my return on investment was almost immediate.”

Transforming the future of safety — together

As our customer Joe G said, “Since we started using Motive, our FCSMA ratings have improved, and real-time email alerts enable proactive driver coaching, streamlining compliance and reporting processes.” Motive’s recognition from G2 as being #1 for satisfaction across all segments, and our other significant wins this winter, reinforce our commitment to helping customers achieve their goals.

Motive is your partner in building a safer, smarter, and more efficient future. Together, we’ll continue to set new standards for excellence.

Thank you for being part of this journey. Here’s to driving forward, achieving more, and transforming the future of safety, one G2 review at a time.