Environmental Sensor (ES-2):
Installation and support

Select your preferred setup to watch video instructions or scroll down to see more installation options.

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Getting started

01

Get fleet admin credentials

If you’re managing the entire Asset Gateway Solar installation process, you’ll need to be setup as a fleet admin in your company’s Motive Fleet Dashboard. An existing fleet admin can help you attain these credentials.

02

Download the Motive Fleet App

Log in with your fleet admin credentials.

Note: If you do not have access to the Motive Fleet App, skip to Step 4.

03

Go to the Devices tab

Follow the in-app instructions to guide you through installing the Environmental Sensor. Once complete, skip to Step 9.

04

Log in to the Fleet Dashboard

Ensure you use your fleet admin credentials when logging in.

05

Select an asset

Either add a new asset or edit an existing asset from the Assets tab of the sidebar menu. Ensure an Asset Gateway Solar is assigned to the asset you choose.

06

Assign your Environmental Sensor

Use the serial number (printed on the bottom of the device) to assign your sensor to the chosen asset.

07

Install your Asset Gateway Solar

Use Cable 4020 to connect
the Asset Gateway Solar to the reefer.

08

Mount and activate your
Environmental Sensor

Mount your sensor inside the trailer and press the pinhole reset button to pair the sensor with the Asset Gateway Solar.

09

View your asset live on Fleet View

Once the Environmental Sensor is fully setup, you’ll be able to track your reefer assets on the Motive Fleet Dashboard using real-time temperature and humidity telematics.

Installation guides

Asset Gateway Solar (AG-55)

Install the Asset Gateway Solar using Cable 4020 to connect to a switched ignition power source on reefers.

View guide
Environmental Sensor

Install the sensor and connect it to the Asset Gateway Solar to get real-time temperature & humidity telematics data.

View Guide

Understanding LED behavior

LED will stay illuminated for a few seconds after the reset button is pressed.

Solid blue

Device is working properly.

Blinking blue

Pairing to an Asset Gateway.

Solid red

Low battery.

Blinking red

Paired Asset Gateway Solar can not be found.

Solid yellow

Connectivity to the Asset Gateway Solar is weak.

Blinking white

Firmware update in progress.

Troubleshooting

How to replace the battery on your Environmental Sensor

ES-2 LED is solid red? That means it’s time to replace the battery. The following steps will show you how to easily replace the CR2477X battery.

Learn more

How to unpair your Environmental Sensor from your Asset Gateway Solar?

For any reason, you need to move your environmental sensor or swap in a new one, follow these steps to ensure that the environmental sensor is correctly unpaired and un-assigned.

Learn more

My Environmental Sensor is not showing temperature data

You’ve gone through all the steps, LED has flashed blue, but the data isn’t showing up. Follow these steps to reset your device connection.

Learn more

Need additional help? Feel free to reach out to us.

Call us at 1-855-434-3564 or email us at support@gomotive.com