At Motive, our customers trust us with more than vehicle telemetry, they trust us to be the operational backbone of their fleets. That’s a responsibility we take seriously, and it’s why we’re proud to share that Motive has achieved ISO 27001 certification for information security management and ISO 27701 certification for privacy information management.

For UK fleets that rely on Motive’s unified, AI-powered Integrated Operations Platform to run safety and operations, in one place, these certifications demonstrate that the data behind those decisions is protected by a mature, independently audited security and privacy program. 

What these certifications mean

ISO 27001 is the leading international standard for building and operating an Information Security Management System (ISMS). Certification requires an independent auditor to verify that an organisation has systematically identified its information security risks and put end-to-end controls in place to manage them, from access control and incident response to vendor risk and employee security training.

ISO 27701 builds on that foundation, extending our ISMS into a Privacy Information Management System (PIMS). It governs the entire lifecycle of personally identifiable information (PII), from how it is collected, processed, and stored, to how it is securely transferred and eventually destroyed. Because ISO 27701 requires a fully certified ISO 27001 foundation, earning both together signals a security and privacy programme that’s mature, well-documented, and independently verified, not just self-reported. It also maps directly onto the accountability principle at the heart of UK GDPR, giving UK customers a recognised, third-party-audited way to evidence that principle rather than relying on self-assessment alone.

Why it matters for UK fleets

Motive’s platform sits at the intersection of physical operations and sensitive data: driver identities, location history, and dash cam footage. UK fleet operators face rigorous oversight from the Information Commissioner’s Office (ICO), insurers, and their own customers for how that data is handled downstream. Under the UK GDPR and Data Protection Act 2018, the fleet operators are required to demonstrate this accountability as part of their own compliance obligations.

Holding ISO 27001 and 27701 gives our UK customers a way to point to independently audited proof, rather than just our word, that:

  • Information security risks across our systems and vendors are actively assessed and managed.
  • Personal data (like driver PII) is handled under a formal, auditable privacy framework aligned with UK data protection requirements.
  • Comprehensive data mapping, classification, and secure destruction process in data governance framework ensure the data is processed strictly for its intended purpose.
  • Our security and privacy controls are reviewed on an ongoing basis, not a one-time checkbox.

Part of a broader commitment

These certifications add to compliance programmes Motive already maintains, including SOC 1 and SOC 2 Type II reports and PCI DSS. Together, they reflect a security and privacy posture built for the companies we serve — UK fleets and operators who can’t afford downtime, data exposure, or compliance gaps in the field — and that underpins the exceptional customer experience we aim to deliver across our platform.

For the most up to date details on Motive’s certifications and compliance documentation, visit our Trust Center.