{"id":86675,"date":"2026-03-26T13:00:00","date_gmt":"2026-03-26T13:00:00","guid":{"rendered":"https:\/\/gomotive.com\/blog\/live-two-way-calling-ai-dashcam-plus-2\/"},"modified":"2026-04-06T12:24:36","modified_gmt":"2026-04-06T12:24:36","slug":"live-two-way-calling-ai-dashcam-plus","status":"publish","type":"post","link":"https:\/\/gomotive.com\/en-gb\/blog\/live-two-way-calling-ai-dashcam-plus\/","title":{"rendered":"Live two-way calling: Instantly connect with drivers when it matters most"},"content":{"rendered":"\n

Conditions on the road can change in an instant. A sudden storm rolls in. A driver is seriously fatigued. A customer calls to delay a delivery. Or a warning light appears on the dashboard.<\/p>\n\n\n\n

In these time-sensitive moments, reaching a driver quickly and safely is vital. But today, communication often depends on mobile phones. Drivers may miss a call, their battery may be flat, or they may not be able to answer safely while behind the wheel. In the UK, handheld phone use is also illegal, carrying heavy fines and points on a licence.<\/p>\n\n\n\n

Not being able to reach drivers quickly creates risky delays, for drivers, cargo, and the business.<\/p>\n\n\n\n

That\u2019s why we\u2019re introducing live two-way calling, a new hands-free capability built into the Motive AI Dashcam Plus<\/strong><\/a>. It allows managers and drivers to communicate instantly, without drivers ever touching their mobile phone.<\/p>\n\n\n\n

Instantly reach drivers without distracting them<\/h2>\n\n\n\n

Managers can start a call directly from the Motive Dashboard or Fleet App, and the audio plays through the dash cam\u2019s built-in speaker and microphones. Drivers can respond completely hands-free, allowing teams to address time-sensitive situations without creating a distraction.<\/p>\n\n\n\n

Soon, drivers will also be able to initiate calls themselves using a simple \u201cHey Motive\u201d voice command, instantly connecting them to dispatch, safety managers, or maintenance teams when they need assistance.<\/p>\n\n\n\n

The AI Dashcam Plus uses a built-in speaker and dual digital microphones powered by Qualcomm technology to reduce background noise, cancel echoes, and enhance speech. This ensures both sides can hear clearly, even in loud driving conditions.<\/p>\n\n\n\n

Address time-sensitive issues the moment they happen<\/h2>\n\n\n\n
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  • Unsafe Parking: <\/strong>When AI detects a vehicle stopped in a high-risk location, managers can instantly call the driver to guide them to safety without needing a mobile phone.<\/li>\n<\/ul>\n\n\n\n
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