Company | Case Studies

InterMountain Express saves $120K each year on insurance.


Salt Lake City, UT


Trucking & Logistics



Meet InterMountain

InterMountain Express Transport, Inc. is a family-owned and operated transportation company in Salt Lake City, Utah that provides a variety of shipping solutions. With years of experience in the industry, the company has the knowledge to provide the highest level of work. Even before founding InterMountain Express Transport, Inc. in 2002, Wendy and John C. Droubay both had more than 15 years of experience in the transportation industry. They utilized and expanded their combined knowledge to provide the best specialized overnight shipping services in Utah.

Rising insurance costs stressed the business


Maintaining insurance coverage is table stakes for every fleet. As unpredictable as the road can be, it’s essential to ensure drivers and assets are covered in the event of an accident. In 2020, however, insurance premiums surged, causing many fleets to bear an unprecedented financial burden for even basic insurance coverage. According to the Wall Street Journal, premiums in early 2020 shot up an estimated 20-30%. For smaller fleets like Intermountain Express, the effects were potentially devastating.


“We were in the middle of collecting our insurance bids with our old provider and we were quoted triple our premium amount from the previous year,” explains Keri Thomas, President at InterMountain Express. “I got an email from Motive outlining a new insurance program that could provide significant savings on insurance premiums, and the timing couldn’t have been better.”



Surfacing Motive data saved $120K on insurance annually


InterMountain Express already trusted Motive, formerly KeepTruckin, for the freight company’s integrated fleet management needs. InterMountain Express had been a client since 2017. When Thomas and team realized Motive could help reduce insurance costs in addition to helping run safer and more efficient fleet operations, the team was excited to learn more.


Designed to help fleets effectively manage insurance costs, the Motive SaferFleets program compliments Motive’s platform by surfacing essential fleet data to insurance providers, including:

  • Fleet telematics data, such as driver and vehicle location, HOS violations, fuel utilization, mileage, and more
  • Motive’s DRIVE risk score for driver performance
  • Critical safety data from events like hard braking, acceleration, and cornering
  • Collision reporting and accident data

This important fleet data can be shared — with customer consent — to provide the most realistic, comprehensive picture of safety performance to our participating SaferFleets insurance providers. This results in opportunities to identify cost savings that are not available through traditional insurance companies.


“Essentially, the SaferFleets program allowed us to remove the middleman — the brokers — that likely could have been the cause of our surging premiums,” adds Thomas. “Now with Motive, we work directly with our insurance company, which lowers our costs significantly.”



Saving the business with a trusted partner


As many industries learned in 2020, it’s essential to be as prepared as possible for the unprecedented and identify strategic partnerships that can help lower overhead and keep operations running smoothly. For Intermountain Express, Motive has provided that exact type of relationship — delivering reliable service and insights, while helping drive down business-essential expenses.


“A key piece of our business model is maintaining our customers’ trust,” says Thomas. “On the flipside, we consistently look to partner with companies we trust. Motive not only helps us run better fleet operations with great support — they literally helped save our business.”


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